Moving FAQs 

Check out some of the questions we get asked frequently about moving. 

  • We can move you anywhere in the world! We have offices Winnipeg, Calgary, Toronto, Regina.

  • We recommend that you book at least a month in advance to secure your desired date. However, we’ve booked moves with less than a week’s notice - if we can fit you into our schedule, we will!

  • Our office hours are 8-5 from Monday to Friday, however, we still conduct moves evenings, weekends, and/or holidays.

  • For local moves we charge per hour and for cross Canada and cross border moves we charge based on weight. 

  • We accept Visa, Mastercard, Amex, and e-transfer. For our corporate customers with standing accounts, we also accept cheque and bank transfers. 

  • While tipping is not required or expected, it is welcome and appreciated by our moving crew. 

  • Yes, we offer replacement cost protection to prepare for the unexpected. Call 204-779-0714 and speak to one of our move consultants to learn more about the coverage options. 

  • Refer to sales rep (liquids, perishables, aerosols, batteries, flammables) when in doubt ask your move consultants 

  • We don’t transport live plants; however, fake plants are welcome.

  • We recommend that dressers are emptied before transportation. However, every case is unique, ask your dedicated moving consultant if you’re unsure. 

  • Yes, we offer furniture disassembly and re-assembly services. Be sure to notify your moving consultant if this is a service you’re interested in. 

  • We offer a wide range of packing materials so you can save time hunting for boxes! We offer wardrobe boxes, various box sizes, mirror boxes, tv boxes, dish barrels, mattress covers, packing paper, bubble wrap, and shrink wrap. Contact us at 204-779-0714 for pricing.

  • Mattress bags are vital for protecting your mattress while in transit. Don’t fret, we sell mattress bags at a very reasonable price. 

  • Yes, of course! We offer free residence protection with every move. This means that we’ll be laying down floor runners to protect your home from scuffs and marks.

  • There are many ways you can prepare for your move day. Our blog is full of information to help you prepare for a stress free move: check out this article for the “9 Moving Day Tips That You Can’t Live Without.”

  • Every move is unique therefore, you will receive a time estimate with your estimate.

  • Yes, with partners like Alero Moving & Storage and North American Van Lines, we can help you move cross country, cross-border, or internationally. With +34 years of service and +35,000 moves under our belt, we know how to do it right!

  • In order to keep your pets safe, we recommend that they are secured in a safe space away from the action. 

  • Yes, we offer secure short-term and long-term storage options. Call 204-779-7014 and speak to one of our move consultants to learn more. 

Still have questions? 

We want to help! Fill out our contact form and an expert will be in touch to answer all your moving and storage questions.