Setting Up Utilities and Services Quickly After Moving
Moving into a new home is exciting, but nothing takes the shine off the experience like walking in to find no lights, no internet, or—worse—no running water. For Canadian families and individuals, setting up utilities and essential services quickly is one of the most important parts of a smooth transition. From hydro to Wi-Fi, getting your household connected ensures you feel at home right away.
This guide will walk you through what to set up, when to make arrangements, and tips to avoid common pitfalls.
Why Utilities Should Be a Priority
The thrill of moving day often revolves around unpacking, decorating, and imagining life in your new space. But those comforts only work if the basics are already in place. Imagine moving into your condo in Toronto or a family home in Calgary, only to discover the hydro isn’t active, or you forgot to arrange natural gas. Setting up utilities ahead of time means:
No delays in comfort: You can shower, cook, and relax from day one.
Avoiding late fees or disconnections: Keeping accounts in good standing protects your credit.
Smoother transition: It reduces stress for your family, especially if you’re juggling work or kids.
Step 1: Make a Utility Checklist
Every home is different, but in Canada the core utilities and services to arrange usually include:
Electricity and Hydro – Hydro One, BC Hydro, Manitoba Hydro, or local providers depending on your province.
Natural Gas or Heating Oil – Enbridge Gas, FortisBC, or regional suppliers.
Water and Sewer Services – Usually managed by your municipality.
Internet and Cable – Bell, Rogers, Telus, Shaw, or regional companies.
Phone Services – Mobile and/or landline if you still use one.
Waste Collection – City-managed garbage, recycling, and compost pickup.
Special Services – Security systems, streaming subscriptions, or snow removal (depending on location).
Creating a list ensures nothing slips through the cracks.
Step 2: Arrange Services Before Moving Day
The golden rule? Start at least two to three weeks before your move date.
Hydro and Gas: Contact providers in your new area and set up accounts. In many provinces, you can do this online. Provide your move-in date to ensure the service is switched on when you arrive.
Water: Municipalities often require you to notify them of the change of address. This ensures billing starts in your name right away.
Internet and TV: These services often require installation, so book your appointment early. In busy seasons, you might wait weeks otherwise.
Pro tip: If possible, overlap your old and new services for a week or two. That way, you won’t risk being without essentials in either location.
Step 3: Do a Walkthrough
On moving day, check every utility as soon as you enter the home:
Flip light switches to confirm electricity.
Turn on taps and flush toilets to ensure water runs properly.
Test heating or air conditioning—especially important in Canadian winters or humid summers.
Check Wi-Fi connectivity to confirm your internet is live.
Catching problems right away allows you to call providers before you get too busy with unpacking.
Step 4: Transfer or Update Accounts
If you’re moving within the same city or province, you may not need a brand-new account. Often, you can simply transfer:
Electricity/Gas: Many companies allow you to change addresses online in minutes.
Internet: Most telecom providers offer transfer services, sometimes even waiving installation fees.
Waste collection: Update your address with the city to avoid missed bins or charges.
Don’t forget your billing address for credit cards, insurance, and streaming services too. Updating early avoids disruptions.
Step 5: Factor in Regional Differences
Canada’s vast geography means utility setup can look different depending on where you live.
Urban Areas (Toronto, Vancouver, Montreal): Competition between providers means more choices but also longer wait times for installations.
Rural and Northern Communities: Services may be limited, with fewer providers or longer setup times. Order well in advance.
Atlantic Canada: Power outages during storms are common, so consider a backup generator once you’re settled.
Step 6: Budget for Deposits and Fees
New accounts often come with upfront costs. Be prepared for:
Connection fees (hydro, gas, or internet).
Security deposits for tenants or first-time customers.
Installation charges for internet and cable.
These fees vary across provinces and companies but can add up quickly. Building them into your moving budget prevents surprises.
Step 7: Don’t Forget Secondary Services
Beyond the core utilities, there are other services that make life run smoothly:
Home security systems: Transfer your contract or arrange new monitoring.
Snow removal or lawn care: Especially in suburban or rural areas.
Subscription services: Update delivery addresses for meal kits, Amazon orders, or even newspapers.
These little touches help you settle in fully without disruption.
Step 8: Keep a Binder or Digital File
One of the best tips is to keep all utility and service information in one place. Use a binder or a folder on your phone with:
Account numbers
Login details
Service start dates
Contact information for customer support
Having this handy will save time if there are any issues.
Common Pitfalls to Avoid
Leaving utilities until the last minute – You risk moving into a dark, cold home.
Forgetting about waste services – Especially annoying when you’re knee-deep in moving boxes.
Assuming the seller cancelled everything – Always confirm accounts are in your name.
Not checking meter readings – Record them on move-in day to avoid disputes later.
Quick Tips for Faster Setup
Bundle services: Many providers offer deals if you combine internet, TV, and phone.
Use online portals: Most utilities allow same-day or next-day setup online.
Call during off-peak hours: Early mornings or mid-week often mean shorter wait times.
Ask about moving specials: Telecom companies often have promos for new customers.
Final Thought: A Smooth Start in Your New Home
Moving is hectic enough without worrying about whether the lights will turn on or the Wi-Fi will connect. By making utilities and services a priority, you give yourself peace of mind and comfort from day one.
The key is preparation: start early, confirm details, and keep everything organized. Whether you’re settling into a high-rise in Toronto, a suburban home in Mississauga, or a cozy spot in Atlantic Canada, having your utilities ready ensures your new space feels like home the moment you walk in the door.
